01

Implementation

You've purchased the software. Now it needs to work. Implementation is the discipline of taking enterprise systems—ERP, CRM, planning tools, business applications—and making them function in your specific environment.

This isn't about following a vendor's playbook. It's about understanding your processes, your data, your constraints, and configuring systems that support how you actually operate.

Typical Engagements

  • ERP deployment and configuration
  • CRM implementation
  • Business intelligence and reporting systems
  • Planning and forecasting tools
  • Data migration and validation

02

Custom Development

Sometimes off-the-shelf doesn't cut it. When your business needs something that doesn't exist, we build it—internal tools, integrations, bespoke applications designed for your specific requirements.

We write production-grade code with an emphasis on maintainability. The goal isn't just to build something that works today, but something your team can operate and evolve tomorrow.

Typical Engagements

  • Internal workflow applications
  • System integrations and APIs
  • Data pipelines and ETL processes
  • Customer-facing portals
  • Automation and scripting

03

Optimization

You have systems. They work—sort of. Optimization takes what exists and makes it work better: faster performance, cleaner data, streamlined processes, reduced manual effort.

We start with honest assessment. Not every system needs to be replaced—sometimes a targeted fix delivers more value than a wholesale rebuild. We help you understand what's actually wrong and what it takes to fix it.

Typical Engagements

  • System health audits
  • Performance tuning
  • Data quality remediation
  • Process automation
  • Technical debt reduction

04

Managed Projects

Some situations need experienced hands on an ongoing basis. Managed projects provide sustained technical leadership—whether you're recovering a troubled initiative, filling a capability gap, or need fractional CTO support.

These aren't staff augmentation arrangements. We take responsibility for outcomes, not just presence. You get senior practitioners focused on making progress, not running out the clock.

Typical Engagements

  • Project recovery and turnaround
  • Fractional CTO services
  • Technical due diligence
  • Vendor management and oversight
  • Ongoing systems support

Engagement Model

How Pricing Works

We work on fixed-price engagements with milestone-based billing. Here's what that means in practice:

Scoping: Every engagement begins with a scoping phase where we define exactly what's included. This isn't a perfunctory exercise—it's the foundation of our commitment. You receive a detailed scope document before any work begins.

Pricing: Based on the scope, we provide a fixed price for the complete engagement. No hourly rates, no open-ended estimates. You know the total cost before you commit.

Milestones: Work is divided into meaningful milestones with clear acceptance criteria. You pay when each milestone is complete and accepted. This keeps us accountable and gives you control.

Changes: Scope changes happen—we handle them transparently. Any modification gets documented with clear impact on timeline and cost before proceeding.

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