The Smith Model

Most clients experience a gap between advice and action. Strategy consultants deliver recommendations, then move on. Implementation vendors start from scratch, missing context. The handoff is where good plans go to struggle.

Smith was built to close that gap. As a holding company, Smith brings together complementary firms—each expert in their domain—under one umbrella. The result: integrated service delivery where strategy and execution speak the same language.

Smith

Holding Company

Jones Advisory

Strategy & Transformation

Smith & Turner

Implementation & Systems

Working Together

Jones + Turner

Jones Advisory provides strategic and advisory services—the thinking that shapes transformation. When a Jones engagement identifies systems requirements, the handoff to Turner is seamless.

This isn't a referral relationship. Jones and Turner share context, methodology, and a commitment to outcomes. The strategic intent developed with Jones carries through to the systems we build at Turner.

For clients, this means no re-explaining, no lost context, no starting over. The team that understands your strategy is connected to the team that builds your systems.

Jones Advisory

Strategic assessment, operating model design, transformation roadmaps, change management. The planning and advisory work that defines what needs to happen.

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Smith & Turner

Implementation, custom development, optimization, managed projects. The execution work that makes plans real.

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The Handoff

How It Works in Practice

A typical engagement might begin with Jones conducting a strategic assessment—identifying operational improvements, defining systems requirements, developing a transformation roadmap.

When the work moves to implementation, Turner receives complete context: the strategic rationale, the stakeholder landscape, the constraints and priorities that shaped the recommendations. We're not starting from a requirements document; we're continuing a conversation.

Throughout execution, Jones may remain involved in change management and stakeholder communication, while Turner handles the technical delivery. The client experiences one integrated team, even though the work spans two organizations.

This model also works in reverse. Sometimes a Turner engagement surfaces strategic questions that benefit from Jones's expertise. The integration works both ways.

One Relationship

For clients who engage both Jones and Turner, the experience is designed to feel like one relationship. Shared client context, coordinated communications, aligned incentives.

You can also engage Turner directly—we work independently as well as alongside Jones. But when strategy and implementation come together, the Smith ecosystem offers something that neither could provide alone: seamless continuity from vision to reality.

What's Next

The Smith ecosystem continues to evolve. Our focus is on adding capabilities that complement existing services—filling gaps where clients need support, without duplicating what already works.

The principle remains constant: integrated expertise, delivered as one experience. Strategy that leads to action. Plans that become reality.

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