We build what others plan
Smith & Turner exists to close the gap between strategy and execution. Good plans fail for lack of good builders.
The Turner Ethos
Every organization has been there: a well-designed strategy sits on a shelf, or worse, a half-implemented system that never quite worked. The problem isn't vision. It's execution.
Turner was founded on a simple observation: the world has plenty of planners and not enough builders. Strategy consultants can tell you what to do. We make it work.
We're practitioners, not theorists. Our team has configured ERP systems, written production code, and recovered projects that were heading for failure. We know what it takes to ship because we've done it—repeatedly, across industries, under real constraints.
How We Work
Our engagement model is designed to align our interests with yours.
Fixed-Price Engagements
We scope the work, agree the price, and deliver. No hourly billing that rewards inefficiency. No surprises when the invoice arrives. You know what you're paying before we start.
Milestone Billing
Payment is tied to delivered work, not time spent. You pay when milestones are complete and accepted. If we're not delivering value, you're not writing checks.
Senior Practitioners
The people you meet are the people who do the work. No sales team that disappears after the contract. No juniors learning on your budget. Experienced hands from day one.
Clear Scope
Every engagement begins with explicit documentation of what's included—and what's not. Changes happen; we handle them transparently, with clear impact assessments.
What We're Not
We're not a body shop. We don't provide staff augmentation or place contractors on long-term assignments. We take responsibility for outcomes, not just effort.
We're not a strategy consultancy. We respect the work of advisors like our colleagues at Jones, but our job starts where theirs ends. We're the implementation arm, not the planning arm.
We're not an agency that scales with junior talent. Every engagement is staffed with practitioners who have built and shipped real systems. That's why we're selective about the work we take on—and why we deliver.
Part of Smith
Turner is part of the Smith family of companies, a holding structure that brings together complementary expertise under one umbrella.
Our sister company, Jones Advisory, provides the strategic and advisory work that often precedes implementation. When a Jones engagement identifies a systems need, Turner can execute—with seamless handoffs and shared context.
This isn't a referral relationship. It's an integrated model designed to serve clients who need both thinking and doing.
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